Returns and Refund Policy
At Daiseyfashions, operated by Laduu Gopal Vastra Private Limited, we want every accessory you receive to bring joy and satisfaction. However, we understand that sometimes an item may not meet your expectations. This policy is designed to keep the return and refund process simple, fair, and worry-free, so you can shop with complete confidence.
For clarity, the terms “we,” “our,” and “us” refer to Daiseyfashions, while “you,” “your,” and “customer” refer to our valued shoppers. By placing an order, you agree to the terms outlined below.
Our commitment is to make every return or refund smooth, transparent, and supportive, ensuring you feel valued at every step.
Return Eligibility
To maintain fairness and quality, the following guidelines apply:
- Items must be unused, unwashed, and in their original condition.
- All tags, labels, packaging, and boxes must be intact.
- Products showing signs of wear, alteration, or damage after delivery are not eligible for return.
- Return requests must be submitted within 48 hours of receiving your order. Requests made after this timeframe may not be accepted.
How to Request a Return
Returning an item is quick and easy:
- Email us at laddugobalvastrapvt@gmail.com with your Order ID, reason for return, and clear photos if the item is damaged, defective, or incorrect.
- Our team will review your request and provide detailed instructions.
- Please note: Returns that do not meet the policy conditions may be declined.
This process helps us handle returns efficiently while ensuring fairness.
Refund Process & Timeline
- Once your returned item is received, our team will inspect it carefully.
- If it meets the return criteria, a refund will be issued to your original payment method within 5–7 business days.
- You will receive a confirmation email once the refund is processed.
- If the item does not meet our return standards, a refund may not be granted.
We strive to make refunds clear, fair, and hassle-free.
Partial Refunds
In some cases, if an item is generally in good condition but has minor issues (e.g., missing packaging or slight handling marks), a partial refund may be issued.
Our team will assess each case carefully and communicate the outcome clearly to ensure fairness and transparency.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect:
- Contact us within 48 hours of delivery.
- Include photos or videos of the issue.
- Once confirmed, we will either arrange a replacement or issue a refund, depending on what works best for you.
Your satisfaction is our top priority, and we are committed to resolving such issues quickly and effectively.
Need Assistance?
If you have any questions about returns or refunds, our support team is here to help. Please reach out at laddugobalvastrapvt@gmail.com, and we’ll provide guidance and clear answers to your concerns.
We’re committed to making your shopping experience supportive, transparent, and worry-free, from purchase to delivery and beyond.